Eng Godfrey Mutabaazi

Executive Director,

Uganda Communications Commission-UCC

Dear Eng Mutabazi,

INVESTIGATE FRAUDULENT CHARGES BY TELECOM COMPANIES

I have fallen victim to fraudulent charges by telecom companies for a long time. This has occurred both on data and voice bundles charges via data expiration before actual usage, encroachment on airtime after expiry of a data plan, charges on voice caller tunes, unsolicited messages and dropped calls respectively.

I therefore support The Unwanted Witness Uganda Petition which seeks your interventions in investigating how much I am loosing, make the findings public, ensure am compensated for the loses and also take disciplinary actions against those found cheating subscribers.

I call upon you (UCC) to stand with me by establishing a consumers’ complaints unit that should receive my complaints whenever i feel cheated by telecoms or internet service providers.

Thank You.

20.11.2017

INVESTIGATE FRAUDULENT CHARGES BY TELECOM COMPANIES

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